77710 Playa del Carmen Solidaridad  
Quintana Roo, QR 77710
MEXICO

4 of 5 stars

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Based on 13238 reviews
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The Occidental at Xcaret Destination is a 24-hour all-inclusive resort located in the heart of the Riviera Maya. Its spectacular mix of natural and cultural environments is the inspiration for enjoying an unbeatable experience. This impressive complex has 764 rooms and suites with a terrace or balcony, all of which have been recently refurbished. It also features natural river formations, 7 swimming pools and a private bay with soft white sand. Also, the resort’s culinary selection is designed to satisfy the needs of every kind of guest. With 10 bars, including an exclusive Royal Level bar, and 11 restaurants, guests have the freedom to choose a snack, a casual or gourmet meal, or a candle-lit dinner, among many other possibilities. The resort is also adjacent to Xcaret eco-archaeological park, which offers over 40 cultural attractions and exhibitions.

Location: Quintana Roo
  • - Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • STUDENT GROUP POLICY * 100 DOUBL rooms IN HOUSE maximum for student groups at any given time * 25 years old and under are considered "students' for any given time * Minimum age required for check-in is 18. * A refundable deposit of $200/per person (cash or credit card) is required. *Must be requested through our groups department, these groups will be required a chaperone as well as the refundable deposit and all above requirements.
  • The Municipality of Solidaridad will be charging an Eco Tax of 10.00 Mexico Pesos (approx. $0.55 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
† Fees may apply
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
† Fees may apply

Deluxe

Bedding- 2 double beds or 1 king bed -  based on availability, requests are not guaranteed.

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged. (Domestic POS)

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adult. Children ages 3 -12 are surcharged. (International POS)

EFFECTIVE FROM 12/21/16

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities - Minibar with water, beer and sodas replenished every other day, safety deposit box, hair dryer, satellite TV, telephones with data port for internet connection (fees may apply), and iron/ironing board.

Junior Suite

Bedding– 2 doubles or 1 king bed -  based on availability, requests are not guaranteed.

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged. (Domestic POS)

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adult. Children ages 3 -12 are surcharged. (International POS)

EFFECTIVE FROM 12/21/16

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities - twice the size of a deluxe room, minibar with water, beer and sodas replenished every other day, safety deposit box, hair dryer, satellite TV, telephones with data port for internet connection (fees may apply), and iron/ironing board.

Royal Level Luxury

Bedding– 2 doubles

Occupancy limits- 3 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged. (Domestic POS)

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adult. Children ages 3 -12 are surcharged. (International POS)

EFFECTIVE FROM 12/21/16

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities - Independent reception, private breakfast and lunch area, bar service with international labels, pool and private Jacuzzi, internet connection (fees may apply), minibar with water, beer and sodas replenished every other day, CD player, scale, coffee maker, hydromassage tub, secretarial services, sending and receiving faxes, drinks and snacks throughout the day, room service (select hours), bar service - national labels, fruit juices, sodas, beers, and national rum) included, express check out for your comfort, message service, personal telephone calls, preference in laundry service and restaurants, fruit basket upon arrival, safety deposit box, hair dryer, satellite TV, telephones with data port, and iron/ironing board

Royal Level Junior Suite

Bedding– 1 king bed

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged. (Domestic POS)

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adult. Children ages 3 -12 are surcharged. (International POS)

EFFECTIVE FROM 12/21/16

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities - Independent reception, private breakfast and lunch area, bar service with international labels, pool and private Jacuzzi, internet connection (fees may apply), minibar with water, beer and sodas replenished every other day, CD player, scale, coffee maker, hydromassage tub, secretarial services, sending and receiving faxes, drinks and snacks throughout the day, room service (select hours), bar service - national labels, fruit juices, sodas, beers, and national rum) included, express check out for your comfort, message service, personal telephone calls, preference in laundry service and restaurants, fruit basket upon arrival, safety deposit box, hair dryer, satellite TV, telephones with data port, and iron/ironing board

Deluxe Concierge

Bedding– 2 doubles, or 1 king bed - based on availability, requests are not guaranteed.

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged. (Domestic POS)

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adult. Children ages 3 -12 are surcharged. (International POS)

EFFECTIVE FROM 12/21/16

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities- This category features Deluxe room inclusions, as well as concierge service, Internet cafe access (fees may apply), turn down service, a fruit basket, and a bottle of wine. Also included bathrobes for use during your stay.

Junior Suite Concierge

Bedding– 2 doubles, or 1 king bed - based on availability, requests are not guaranteed.

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged. (Domestic POS)

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adult. Children ages 3 -12 are surcharged. (International POS)

EFFECTIVE FROM 12/21/16

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities-This category features Junior Suite inclusions, as well as concierge service, Internet cafe access (fees may apply), turn down service, a fruit basket, and a bottle of wine. Also included bathrobes for use during your stay.

Deluxe Romance

Bedding- 1 king bed

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged. (Domestic POS)

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adult. Children ages 3 -12 are surcharged. (International POS)

EFFECTIVE FROM 12/21/16

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities- This category features Deluxe room inclusions, as well as a bottle of champagne, chocolate covered strawberries, in-room one hour massage per couple, breakfast in bed (first morning), romantic dinner, 10 percent spa discounts, turn down service, and a surprise gift with special romantic amenities.
 

Junior Suite Romance

Bedding- 1 king bed

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged. (Domestic POS)

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adult. Children ages 3 -12 are surcharged. (International POS)

EFFECTIVE FROM 12/21/16

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities -This category features Junior Suite inclusions, as well as a bottle of champagne, chocolate covered strawberries, in-room one hour massage per couple, breakfast in bed (first morning), romantic dinner, 10 percent spa discounts, turn down service, and a surprise gift with special romantic amenities.

Royal Level Suite

Bedding: The bedroom as 1 king bed or 2 double Beds (subject to availability)

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult.

EFFECTIVE FROM 12/21/16

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Royal Level Suite Unlimited Xcaret Experienc

Bedding: The bedroom as 1 king bed or 2 double Beds (subject to availability)

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult.


EFFECTIVE FROM 12/21/16

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

† Fees may apply

Various Lounges/Bars

Quench your thirst at 10 bars and lounges on the grounds of The Occidental Grand Xcaret resort, serving exotic tropical cocktails and all your favorite beverages.


Various Restaurants

Le Buffet - International buffet-style dining. Serves breakfast, lunch, and dinner (theme nights featured during dinner service).

Sonora Grill - A la carte Mexican Steakhouse. Serves dinner. Resort wear required.

Los Olivos - A la carte Mediterranean and Italian restaurant. Serves dinner. Resort wear required.

La Hacienda - A la carte authentic Mexican culinary specialties. Serves dinner. Resort wear required.

D' Oriental - A la carte gourmet Asian restaurant. Serves dinner. Resort wear required.

El Pescador - A la carte seafood delicacies. Serves dinner. Resort wear required.

La Piazza - Pizzeria. Serves dinner. No reservations are required.

Paco's Tacos - Traditional casual Mexican fare. Serves dinner. No reservations are required.

El Lago - Snack Bar. Serves lunch.

Kids Club - Catering to the little guys. Serves lunch.

The Royal Club Restaurant - A la carte dining. Serves breakfast, lunch, and dinner. Open to The Royal Club guests only.

Guests reserving a Royal Club category will receive unlimited a la carte dinner reservations during their stay.

*In all a la carte restaurants, men are required to wear long pants. No beachwear or sandals.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Kids Club with supervised activities for children ages 4-12
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports†
  • Non-Motorized Water Sports
    SNORKELING AND DIVING
  • Pool
    There are 4 pools on site. Free forming pools This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Steam bath
  • Tennis court
    There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
† Fees may apply
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