Now Emerald Cancun - All Inclusive Detailed Information

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(Maximum # of passengers is 8)

Blvd. Kukulkan Km 19.5, Zona Hotelera
Cancun, QR 77500
MEXICO

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2308 reviews

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Hotel Details
Amenities
Rooms
Dining
Activities
TripAdvisor Reviews

An elegant haven of relaxation situated in the heart of Cancun's hotel zone, the Now Emerald Cancun By AMR Collection - All Inclusive will offer a unique Unlimited-Luxury® experience. Facing the Caribbean Sea on a white sand beach, this family-oriented resort combines lush nature with modern world-class facilities. The resort is located a short 8.2 mile-drive from Cancun International Airport and was recently renovated in 2019.

Location: Cancun Hotel Zone - Beachfront

This hotel does not accept Spring Breakers/Student Groups.
The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Individual Student/Youth Travelers will be required to pay a one-time resort fee of $30.00 (USD) per person payable directly to the hotel upon check-in. This fee is mandatory, per person, non-refundable, and is valid on a year-round basis. It is a charge paid by Student/Youth Travelers, which are defined as any guests 24 years of age and younger who are traveling without a legal parent/guardian. Please note the fee is subject to change at any time without prior notification.

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

Cancun International Airport (CUN): 8 miles

Last Renovation: 2019
Total rooms: 427

Accessible rooms†
All-inclusive meal plan
Babysitting†
Children programs
Concierge desk
COVID test onsite
Currency exchange†
Gift/News stand†
Internet services
Laundry/Valet service†

Accessible rooms†
All-inclusive meal plan
Babysitting†
Children programs
Concierge desk
COVID test onsite
Currency exchange†
Gift/News stand†
Internet services
Laundry/Valet service†
Lounges/bars†
Meal plan available†
Meeting rooms†
Pool
Restaurant†
Tour/sightseeing desk†

more (+)

Dedicated On site wedding coordinator.

Business Center†

Deluxe Sunset Laguna View Double

Bedding: 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits: 3 adults, 2 children, 4 total combined.

The Deluxe Sunset Laguna rooms have a breathtaking sunset scenery that boast modern design and spacious accommodations. The category offers a king size or two double beds, seating area and a bathroom with shower or tub.

Deluxe Partial Ocean View King

Bedding: 1 King size bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits: 3 adults, 2 children, 4 total combined.

The Deluxe Partial Ocean View rooms have a memorable view of the Caribbean Sea. The room boast of modern design and spacious accommodations offering a king size bed or two double beds, seating area and a bathroom with a shower.

Deluxe Ocean View King

Bedding: 1 King size bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits: 3 adults, 2 children, 4 total combined.

The Deluxe Ocean View rooms have a spectacular and unforgettable view of the Caribbean sunrise. The room boast of modern design and spacious accommodations offering a king size bed or two double beds, seating area and a bathroom with a shower.

Preferred Club Ocean View Double

Bedding: 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits: 3 adults, 2 children, 4 total combined.

Preferred Honeymoon Suite

Bedding: King size bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits: 2 adults.

Preferred Master Suite

Bedding: 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits: 2 Adults.

Deluxe Garden View with Patio Double

Bedding: 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 Adults, 4 Total.

Preferred Club Sunset Laguna view Double

Bedding: Two double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 4 total.

View: View of the lagoon and amazing sunsets.

Preferred Club Sunset Laguna View rooms have a wonderful sight of the Laguna Nichupte and an amazing sunset. The room boasts of modern design and spacious accommodations offering two double beds, seating area, a bathroom with a shower or tub.

All Preferred Club rooms offer the following additional amenities and services:
-Personalized check-in and checkout with concierge service
-Preferential status and amenities
-Access to private Preferred Club Lounge
-Pillow menu available upon request
-Upgraded bath amenities
-Upgraded mini-bar service (refreshed daily)
-Complimentary business center in the Preferred Club Lounge
-Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
-Informational in-room tablets

Preferred Club Premium With Hot Tub King

Bedding: King Bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 adults

View of Caribbean Sea

Preferred Club Sunset With Hot Tub King

Bedding: King Bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 adults.

View of lagoon and amazing sunsets

Preferred Club Premium Plunge Pool Double

Bedding: 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits: 2 adults.

Deluxe Garden View With Patio King

Bedding: King-size bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 Adults, 1 Children 2 Total.

Deluxe Sunset Laguna View King

Bedding: King size bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits: 2 adults, 1 child, 2 total combined.

Preferred Club Premium Sunset Plunge Pool King

Bedding: King size bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits: 2 adults 2 total.

Deluxe Garden View Double

Bedding: 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits: 2 adults 2 child 4 total.

Deluxe Garden View King

Bedding: King size bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits: 2 adults 1 child 3 total.

Deluxe Ocean View King with Balcony

View : Ocean view with Balcony.

Bedding: King size bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits: 2 adults 1 child 3 total.

Deluxe Ocean View Double

Bedding: 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits: 2 adults 2 child 4 total.

Deluxe Partial Ocean View Double

Bedding: 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits: 2 adults 2 child 4 total.

Deluxe Sunset Laguna View King with Balcony

Bedding: King size bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits: 2 adults 1 Child 3 total.

Preferred Club Ocean View King

Bedding: King size bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits: 2 adults 1 Child 3 total.

Preferred Club Premium Plunge Pool King

Bedding: King size bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits: 2 adults 2 total.

Run of the house

Deluxe Double

Bedding: King size bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits: 2 adults 1 Child 3 total.

Deluxe King Bed

Bedding: King size bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits: 2 adults 2 total.

Deluxe Estandar Room

Bedding: King size bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy: 3 Adults, 2 Child, 4 Total.

Barefoot Grill

Casual grilled favorites served poolside.

Capers

A la carte Authentic Italian food served in an elegant, friendly atmosphere with traditional Italian dishes. Approximate seating capacity is 120 pax.

Attire: Casual Elegance

Carnival International

A buffet-style restaurant serving international specialty items and classics. Approximate seating capacity 220 pax.

Attire: Casual Elegance dress code is required for dinner

Cin Cin

A la carte fish and Mediterranean dining experience. Approximate seating capacity is 80 pax.

Attire: Dinner-Casual Elegance

Coco Cafe

Premium coffee, ice cream parlor and snacks in a casual and relaxed atmosphere near the main lobby area.

Attire: Casual

Moments

Lobby Bar

Paramour

French a la carte dining experience. Adults only. Approximate seating capacity: 80 guests.

Dress Code : Formal.

Attire: Dinner-Casual Elegance

Romantic Dining Experience

For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.

Scores

Sports bar during the day, disco with live music and dancing at night for adults only.

Spice

Enjoy our sunset view sushi bar with an a la carte oriental menu. Approximate seating capacity is 40 guests.

Dress code: Casual Elegance.

Attire: Casual

Splash (Wet Bar)

Swim-up Bar

Sushi Bar

Casual grilled favorites served poolside.

Tamarindo

A la carte Mexican food served in a friendly atmosphere with traditional dishes. Approximate seating capacity is 9 guests.

Attire: Casual Elegance dress code is required for dinner

The Lounge

The Mix

Bar for Preferred Club guests only.

The Reef

Located at the pool area, enjoy a cocktail by the pool.

The Sandbar (Beach Bar)

Barefoot beach bar with magnificent views.

Children's program†
The Explorer’s Club for Kids, ages 3 to 12, features activities supervised by our Red Cross certified staff. The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully supervised children's program, kids will enjoy the following:
• Arts & Crafts
• Indoor game room
• Storytelling and music
• Treasure hunts
• Sandcastle contests
• Board games and video games
• Light snacks area for kids
Fitness center on-site†
Our fully equipped, air-conditioned fitness center provides a full range of cardio-conditioning activity and exercise equipment including treadmills, elliptical machines and free weights.
Golf†

El Tinto Golf Course
- Driving range
- Golf Carts
- Greens fees
Non-Motorized Water Sports†
Pool†

Main pool, infinity section in main pool, activity pool, sunset infinity pool.
Scuba diving†
- Lessons available
Shopping†
Spa†

SPA BY PEVONIA®

Pamper yourself at our à la carte spa. Treatments include massages, facials, body scrubs, reflexology, manicures and pedicures, all available for a reasonable charge. Hair styling and make-up application for special events is available for adults, teens and kids.

Spa facilities include:
• 6 treatment rooms for massages, facials and body treatments include:
• Couples cabin
• Four connecting cabins
• Beauty salon
• Bridal suite
• Men and women’s separate locker rooms
• Hydrotherapy circuit
• Sauna
• Steam room
Teen programs†
We offer special activities for your teen’s ages 13 – 17 too! The Entertainment Center features daily activities and a vast array of sports and games for teenagers. Teens can meet each other and chill out, while enjoying a variety of board games, video games and activities:
• Social events including disco mixers
• Snack bar with non-alcoholic drinks and snacks
• Video games: Xbox 360®, Wii® and Play Station®
• Ping-pong
• Billiard
• Air Hockey
• Football table
• Adults are allowed when accompanying their children
Volleyball†
Water activities†
Water aerobics, Water volleyball.

Five Most Recent Trip Advisor Reviews

† Fees may apply

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