Dreams Jade Resort & Spa - All Inclusive Detailed Information

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Unidad 26 MZ 20 Lote 1-1 SM 3
Puerto Morelos, QR 77580
MEXICO

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18265 reviews

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Located just 12 miles from Cancun International Airport and minutes away from the quaint fishing town of Puerto Morelos, Dreams Jade Resort & Spa, a AAA Four Diamond resort, provides guests with over 2,600 feet of pure crystal-white sand and refreshing azure waters. This 550-suite resort features the Unlimited-Luxury® experience – all wristband-free! Guests can enjoy six gourmet à la carte restaurants, plus an international buffet, a grill and a café and two snack grills, room and concierge service and so much more. The Dreams Entertainment team keeps the party going all day and night long with an exciting activity program, full of family-oriented fun. Parents can even spend time together while the kids enjoy supervised fun at the Explorer’s Club for Kids.

Location: Riviera Maya - Beach

Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy

Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.
- Dogs only

Cancun International Airport (CUN): 18 miles

Total rooms: 550

24-hour front desk
24-hour room service
All-inclusive meal plan
Children welcome
Complimentary wireless internet
Concierge desk
COVID test onsite
Housekeeping - daily
Laundry/Valet service
Meal Plan Type: All Inclusive

The hotel offers a full range of services to help you start planning your Now wedding. Our romantic wedding gazebos overlook the crystal-clear Caribbean. And our professional wedding coordinators are here to handle every detail, from the bouquet and boutonniere to your wedding cake and sparkling wine toast.

Business Center†
Meeting Facilities†
Meeting/Board Rooms†

Deal of the Day

Bedding - 1 King or 2 Double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits - 3 Adults, 2 Child ,4 Total

Junior Suite Tropical View King

View: Tropical

Bedding: 1 King bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Maximum Occupancy limit: 2 adults, 1 child, 3 total including infant

Junior Suite Tropical View King rooms are 700 square feet with an integrated living area and a furnished balcony or terrace with a lovely tropical view.

Junior Suite Tropical View Double

View: Tropical

Bedding: 2 Double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 Children, 4 total including infant

Junior Suite Tropical View Double rooms are 700 square feet with an integrated living area and a furnished balcony or terrace with a lovely tropical view.

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Junior Suite Ocean View King

View: Ocean View

Bedding: 1 King bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 Children, 4 total including infant

Junior Suite Ocean View King rooms are 700 square feet with an integrated living area and a furnished balcony or terrace overlooking the ocean.

Please note, the views vary by suite location

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Junior Suite Ocean View Double

View: Ocean View

Bedding: 2 Double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 2 Children, 4 total including infant

Junior Suite Ocean View Double rooms are 700 square feet with integrated living area and a furnished balcony or terrace overlooking the ocean.

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Junior Suite Ocean Front King

View: Ocean Front

Bedding: 1 King bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 adults, 2 Children, 3 total including infant

Junior Suite Ocean Front King rooms are 700 square feet with integrated living area, a furnished balcony or terrace, and an ocean front view.

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Junior Suite Ocean Front Double

View: Ocean Front

Bedding: 2 Doubles.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 Children, 4 total including infant

Junior Suite Ocean Front Double rooms are 700 square feet with integrated living area, a furnished balcony or terrace, and an ocean front view.

Family Suite

View: Tropical

Bedding: 1 King and 2 Doubles.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 4 adults, 6 total.

Family Suites consist of 2 connecting Junior Suite Tropical View rooms (1 with a king bed and the other room with 2 double beds). Total space is 1,400 square feet with an integrated living area in each junior suite, 2 bathrooms, and balcony or terrace.

Preferred Club Suite Ocean View King

View: Ocean View

Bedding: 1 King bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 adults, 2 Children, 3 total including infant

Preferred Club Ocean View King Suites are 765 square feet. These suites have a separate bedroom and living area with sofa, 2 closets, and balcony overlooking the ocean.

*Please note: only selected suites in this category will feature a whirlpool.

Preferred Club Suite Ocean View Double

View: Ocean View

Bedding: 2 Double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 Children, 4 total including infant

Preferred Club Ocean View Double Suites are 765 square feet. These suites have a separate bedroom and living area with sofa, 2 closets, 2 phones, and balcony overlooking the ocean.

*Please note: only selected suites in this category will feature a whirlpool.

Preferred Club Suite Ocean Front King

View: Ocean Front

Bedding: 1 King bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 2 adults, 2 Children, 3 total including infant

Preferred Club Ocean Front View King Suites are 765 square feet. These suites have a separate bedroom and living area with sofa, 2 closets, 2 phones, and balcony with a whirlpool for 2 and ocean front view.

Preferred Club Suite Ocean Front Double

View: Ocean Front

Bedding: 2 Double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults, 3 Children, 4 total including infant

Preferred Club Ocean Front View Double Suites are 765 square feet. These suites have a separate bedroom and living area with sofa, 2 closets, 2 phones, and balcony with a whirlpool for 2 and ocean front view.

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Preferred Club Governor Suite

View: Ocean Front

Bedding: 1 King

Occupancy limits: 2 adults, 2 total including infant

The Preferred Club Governor Suites are 1,088 square feet and they have a separate bedroom and living area, dining room, foyer, and a private furnished balcony with spectacular Ocean Front views.

Deal of the Day Preferred Tropical View

Bedding - 1 King or 2 Double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits - 3 Adults, 2 Child ,4 Total

Junior Suite King

Bedding : 1 King bed.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits - 3 Adults, 2 Child ,4 Total

Junior Suite Double

Bedding : 1 King bed or 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits - 3 Adults, 2 Child ,4 Total

Deal of the Day Preferred

Bedding - 1 King or 2 Double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy Limits - 3 Adults, 2 Child ,4 Total

Various Bars & lounges

Splash - Swim up bar at the main pool.

Scores - Evenings in the upper level of the shopping area. DJ music, 3 flat screen TVs and 2 pool tables.

The Reef - Daytime swim up bar.

Moments Lobby Bar - Evenings in the main lobby.

The Mix - Beach bar on the main beach.

The Lounge - Available to Preferred Club guests only.

Various Restaurants

Barefoot Grill | Lunch

- Casual grilled favorites served poolside

Capers | Dinner 5:00 p.m. – 10:30 p.m.

- Rich Italian flavors in a Tuscan setting

- Approximate seating capacity: 96

- Dress Code: Casual Elegance

Carnival International Buffet | Breakfast, Lunch and Dinner

- Featuring an international menu with a casual atmosphere

- Air-conditioned restaurant dining area with an outdoor terrace

- Approximate seating capacity: 550

- Dress Code:

o Casual for breakfast and lunch

o Formal for dinner

Castaways | Lunch

- Poolside dining area serving sandwiches, gourmet favorites, small bites and drinks

- New pizza oven

- Approximate seating capacity: 250

- Dress Code: Casual

Cin Cin | Dinner

- An elegant, romantic atmosphere with Mediterranean gourmet cuisine

- Space available for private dining of up to 8 guests

- Approximate seating capacity: 90

- Dress Code:

o Inside: Formal

o Terrace: Casual elegance

Coco Café | 24-Hours: Café, Late Night Bites

- Premium coffee and deli snacks in a casual atmosphere

- Late night bites served à la carte that include soup, salad, sandwiches, pizza, pasta and paninis

- Dress Code: Casual

Mercure | Breakfast*, Dinner

- Elegant French cuisine in a serene garden

- Approximate seating capacity: 52

- *Breakfast is for Preferred Club guests only.

- Dress Code: Formal

- Adult only

Spice | Dinner 5:00 p.m. – 10:30 p.m.

- Asian Cuisine, seated beside tranquil fountains and nearby wooden formations around an indoor Zen Garden with three Teppanyaki tables, a Sushi Bar and Pagoda

- Approximate seating capacity: 78

- Dress Code: Casual Elegance

Tamarindo | Dinner

- Delectable Mexican cuisine

- Approximate seating capacity: 80

- Dress Code: Casual Elegance

Bike rental
Children's program, onsite

EXPLORER’S CLUB FOR KIDS

Ages: 3 – 12

At this fully supervised children's program, kids will enjoy the following activities:

- Arts & Crafts

- Playground

- Sandcastle contests

- Board games and video games

- Weekly campout adventures

- Movies in the club

- Beepers for parental control

- Dinner for children at Carnival buffet

All Explorer’s Club staff members are certified by the Mexican Red Cross in CPR for children
Fitness center on-site

The fitness center offers full access to treadmills, stationary bikes, elliptical machines, stair climber, and free weights.
Miniature golf†
Non-Motorized Water Sports
The resort has kayaks, Hobie cats and snorkeling (at additional cost).
Outdoor pool
There are 3 heated pools including main pool, children's pool, and an adults-only pool for Preferred Club guests.

*Bluetooth speakers are not allowed at the main pool
Spa†
Experience your choice of the most soothing, relaxing, and result driven treatments including facial, massage, hydrotherapy. Treat yourself to a manicure, pedicure, or hairstyling services at the full service beauty salon.
Teen programs†

CORE ZONE TEENS CLUB

Ages: 13-17

At this supervised program, teens can meet each other and enjoy the following activities with no parents around:

- Videogames – PlayStation 4 with 2019 edition videogames

- Individual gaming capsules

- Guitar hero arcade with two consoles

- Lighted dance floor

- DJ Equipment with mini turntable for DJ lessons

- Selfie wall

- Movie area

- Ping Pong table

- Foosball table

- Darts

- Bean bag chairs

- Interactive table

- Karaoke

- Movie nights**

- Scheduled activities that vary by week
Tennis court†
Theatre†
Nightly entertainment and themed parties like "Idol" singing shows, Mexican shows, break dancers, and fire breathers, karaoke, and game shows.

Xcaret Eco Park: 30 miles

The whole family will love exploring this eco-park with its combination of natural history and cultural attractions. You can swim with the dolphins, find indigenous animals, watch theater shows, and much more!
Cenotes: 5 miles

Cenotes are beautiful and naturally occurring underground swimming holes. Tour 4 different cenotes named after the 4 elements - fire, earth, water, and air.
Coco Bongo: 24 miles

Enjoy one of the most famous nightclubs around, a can't miss experience. Enjoy a drink or two while you dance the night away or take in a performance.
Tulum: 60 miles

Visit the amazing Tulum archeological site where you can experience a piece of history as you explore the ruins and learn all about the ancient Mayan people.

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† Fees may apply

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