The Pyramid Cancun - All Inclusive Detailed Information

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Flight + Hotel
Hotel Only
Activities Only

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Rooms

Adults

Children

Children ages
Must select age at time of travel (each child under 18)

Child 1

Child 2

Child 3

Child 4

Adults

Children

Children ages
Must select age at time of travel (each child under 18)

Child 1

Child 2

Child 3

Child 4

Adults

Children

Children ages
Must select age at time of travel (each child under 18)

Child 1

Child 2

Child 3

Child 4

Adults

Children

Children ages
Must select age at time of travel (each child under 18)

Child 1

Child 2

Child 3

Child 4

(Maximum # of passengers is 8)

Blvd. Kukulcan Km 16.5, Zona Hotelera
Cancun, QR 77500
MEXICO

TripAdvisor Traveler Rating

17480 reviews

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Luxury, comfort, and expansive spaces are some of the defining features of this all-inclusive resort, located on one of the most beautiful beaches in Cancun. The Pyramid Cancun offers daytime and nighttime experiences, diverse activities, spectacular shows, and haute cuisine restaurants that will surprise and delight the most demanding guest. While the resort welcomes families, it also features ‘The Sian Ka’an Cancun’ – a wide array of adults-only offerings including gourmet dining, upscale bars, private beach clubs, captivating entertainment, and opulent spas.

Location: Cancun Hotel Zone - Beachfront

STUDENT / YOUTH POLICY (YEAR ROUND) -Student/Youth Travelers are defined as any person under 24 years of age traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, Oasis Hotels & Resorts will only accept Student/Youth GROUPS at Grand Oasis Cancun (not applicable to family travel).
STUDENT / YOUTH POLICY (YEAR ROUND) - All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s), will be required to present parental acknowledgement that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen (19) students under the age of eighteen (18), one (1) adult chaperone (minimum 24 years of age) is required staying on property.
Student/Youth Resort Fee: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable.
3 children (ages 3-12) stay for $30.00 USD each Valid for travel January 1 – March 31, 2024 2 children (ages 3-12) stay free Valid for travel April 1 – December 23, 2024 Terms & Condition Two paying adults must be staying in the same room for this offer to take effect. A single adult traveling with children pays the adult rate for the first child, after which the offer applies to subsequent children. Minors aged 13-17 stay for adult rates and two infants (ages 0-2) stay free per room
The Municipal Government of Cancun Environmental Sanitation Tax of a minimum 195 Mexican Pesos(approx. 9.34 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. Upon check-in, guests are required to pay the local government's Environmental Fee and the Resort Fee directly to the hotel. The combined total is $185.00 Mexican Pesos per room, per night. This amount is subject to change without notice.

Any guest under 24 years old traveling without a legal parent/guardian is required to pay a mandatory non-refundable insurance fee of $30.00 USD per person upon check-in (this fee must be paid in cash).

Convention Policy - Individuals attending a convention that is held elsewhere cannot book this property for their stay. If found attending an off-site convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - Transfers to/from the resort are not included; transportation can be added during checkout.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Student/Youth Policy - Legal age for check-in in Mexico is 18 years of age. All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s), will be required to present parental acknowledgement that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen (19) students under the age of eighteen (18), one (1) adult chaperone (minimum 24 years of age) is required staying on property.

- Student/Youth Travelers are defined as any person under 24 years of age, traveling without legal parent/guardian, and is applicable at ALL Oasis properties on a year-round basis.

- Student/Youth Resort Fee: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable.

- As a general rule, Oasis Hotels & Resorts will only accept Student/Youth GROUPS at Grand Oasis Cancun (not applicable to family travel).

*Please note the legal drinking age in Mexico is 18.

Pet Policy

Pets Not Allowed

Cancun International Airport: 10 miles
- Other or alternate †
  
  Transportation to/from resort not included; add transportation at checkout.

Buildings: 3
Floors: 6
Total rooms and suites: 407

24-hour front desk
24-hour security
ATM/Cash machine†
Babysitting†
Beachfront
Beauty shop/salon†
Bell staff/porter
Boutiques/stores†
Business services†
Casino†

24-hour front desk
24-hour security
ATM/Cash machine†
Babysitting†
Beachfront
Beauty shop/salon†
Bell staff/porter
Boutiques/stores†
Business services†
Casino†
Children programs
Children welcome
Coffee shop
Concierge desk
Conference facilities†
Currency exchange
Doctor on call†
Elevators
Exercise gym
Gift/News stand†
Internet services
Laundry/Valet service†
Live entertainment
Lounges/bars
Luggage service
Meeting rooms†
Multilingual staff
Nightclub
Parking
Pool
Restaurant
Room service†
Sauna†
Spa†
Tennis court
Tour/sightseeing desk†
Travel agency†

more (+)

Oasis Hotels & Resorts has destination weddings for every couple and budget, whether it's a legal or symbolic ceremony, a simple exchange of vows, or a lavish party with family and friends. A variety of fully customizable wedding packages are available, including a complimentary package. Our Atlanta-based weddings team will make everything simple, with your personal on-site wedding planner taking care of every detail and making sure everything looks the way you've always dreamed.

Audiovisual Equipment†
Business Center†
Conference Suite†
Meeting/Board Rooms†

Pyramid Standard

View: Run of house view

Bedding: King size bed or 2 Double beds.

Rollaway beds and cribs upon request, subject to availability.

Room Requests are not guaranteed; they are based on availability upon check-in. Robes and slippers available upon request. Early check-in and late checkout subject to availability.

Occupancy limits: 4 max (3 adults, 2 children)

Pyramid Junior Suite

View : Ocean or sunset view.

Bedding : 1 king bed.

Rollaway beds and cribs upon request, subject to availability.

Room Requests are not guaranteed; they are based on availability upon check-in. Robes and slippers available upon request. Early check-in and late checkout subject to availability.

Occupancy: 2 adults.

Pyramid Master Suite

View : Ocean or sunset view

Bedding : 1 king bed.

Rollaway beds and cribs upon request, subject to availability.

Room Requests are not guaranteed; they are based on availability upon check-in. Robes and slippers available upon request. Early check-in and late checkout subject to availability.

Occupancy: 2 adults.

Additional amenities: Jacuzzi or plunge pool (subject to availability)

Sian Ka’an Standard

View: Ocean or sunset.

Bedding: King size bed or 2 Double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits: 3 adults

Pyramid Ocean Front

View: Oceanfront view

Bedding: 1 king bed or 2 double beds

Rollaway beds and cribs upon request, subject to availability.

Room Requests are not guaranteed; they are based on availability upon check-in. Robes and slippers available upon request. Early check-in and late checkout subject to availability.

Occupancy limits: 3 max (2 adults, 2 children)

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Sian Ka’an Master Suite

View: Ocean or sunset.

Bedding: King size bed or 2 Double beds.

Rollaway beds and cribs upon request, subject to availability.

Room Requests are not guaranteed; they are based on availability upon check-in. Room is comprised of a bedroom and living room. Some rooms feature a jacuzzi (subject to availability). Robes and slippers available upon request. Early check-in and late checkout subject to availability.

Exclusive Sian Ka’an amenities: Complimentary Temazcal experience, special restaurant and spa discounts, exclusive adults-only beach club, pillow menu (upon request), turndown service, tablet, complimentary 24-hour room service, espresso coffee machine, TV with Chromecast

Occupancy limits: 3 adults

Pyramid Standard NRF

Bedding: King size bed or 2 Double beds.

Rollaway beds and cribs upon request, subject to availability.

Occupancy limits: 3 adults

BARS

EXCLUSIVE BARS

• Fontainebleau Cocktail Bar (adults only)

• Kin Ha Beach Club

• The White Box Beach Bar (adults only)

• Coffee & You By The Pyramid

• Gelato & Me

OTHER BARS

• Agaves La Cantina

• Hacienda Sarape Wet Bar (swim-up)

• Coffee & you

• Hippie Chic Beach Bar

• Gecko Bar

• Miramar Bar

• El Mirador

• Dos Lunas Terraza Bar

• Dos Lunas Wet Bar (swim-up)

• La Placita Bar

• Havana Sport Bar

• Sarape Tequila Bar

• Oasis Beach Club Bar (adults only)

• Kinky Night Club (adults only)

· El Zocalo Bar

BARS (ADDITIONAL COST)

• Benazuza Lounge Bar (adults only) $

• Fontain Cigar Corner (adults only) $

RESTAURANTS

SENSORY GASTRONOMY

• Le Petit Chef: An immersive gastronomic experience in which a tiny 3D chef performs culinary demonstrations on your table while you wait to be surprised by delicious dishes (reservation required) (additional cost $)

EXCLUSIVE RESTAURANTS

Careyes

Gourmet fusion cuisine 2023 Tripadvisor Travelers’ Choice Winner: Best of the Best – Fine Dining (#1 in Mexico

Benazuza (adults only)

2023 Tripadvisor Travelers’ Choice Winner: Best of the Best - Best Fine Dining (#5 in Mexico)

Unique dining experience featuring a 15-course fixed menu of innovative molecular culinary masterpieces

The White Box (adults only)

2023 Tripadvisor Travelers’ Choice Winner

Mediterranean gastrobar

Cocoa ($)

2023 Tripadvisor Travelers’ Choice Winner

Seafood & Grill

The Black Sens (adults only)

Gourmet dining: Delight your palate at premier eateries such as Benazuza, The Black Sens, The White Box, Sakura, and Miramar

Sakura (adults only)

Japanese-Peruvian fusion

Market Place Food Hall

Maki Taco: Mexican-Japanese fusion - 2023 Tripadvisor Travelers’ Choice Winner

Le Buffet: International buffet

Bites: American fare

OTHER RESTAURANTS

• Dos Lunas: 2023 Tripadvisor Travelers’ Choice Winner

• Bahia: Steakhouse

• Bites Tatish: American food and snacks

• Agaves La Cantina: Mexican

• Hacienda Sarape: Mexican restaurant

• Coyote Bites American food and snacks

• Maki Taco LT: Japanese-Mexican fusion

• Tun Kul: Food hall buffet

• Il Forno Ristorante: Pizza and pasta

• La Placita: Outdoor food court (burgers, chicken, tacos, tortas, pizza)

• Hippie Chic: Snack station by the sea: ceviche, pizza, burgers, ice cream

• La Trattoria: Trattoria, salads, pizza and pasta

• Tatish: Buffet

GOURMET RESTAURANTS (ADDITIONAL COST)

Le Petit Chef ($)

An immersive gastronomic experience in which a tiny 3D chef performs culinary demonstrations on your table while you wait to be surprised by delicious dishes.

Miramar Beach Club & Restaurant

Bali beds, butler service, pools, snacks service, open bar, premium beverages, access to Miramar restaurant Included for guests staying in the Sian Ka’an room category

For current restaurant hours, dress codes, and reservation requirements, refer to the Oasis Hotels & Resorts App. Reservations for restaurants that require them can be made during private check-in, at the Oasis Plus concierge desk, or through the Oasis Hotels & Resorts App.

Beach†

Sian Ka’an Beach Club & Spa

Bali beds, domestic open bar, premium beverages, wraps & snacks

• Cabanas beds ($)

• Massages and body treatments by the sea ($)

• Huts with butler service ($)

• Exclusive to guests staying in the Sian Ka’an room category (adults only)

The Pyramid Beach Club

Sunbeds, Domestic open bar, premium beverages, wraps & snacks

• Cabanas beds ($)

• Huts with butler service ($)

Oasis Beach Club

Pools, domestic open bar, stage with DJ

• VIP Section: Cabanas beds, butler service & international beverages ($)

• Adults only

Cocoa Beach Club (additional cost $)

Cabanas beds with butler service, domestic open bar, premium beverages, snacks

Miramar Beach Club & Restaurant (additional cost $)

• Adults-only pool area and deck

• Cabanas beds by the sea

• Huts on the beach with butler service

• Domestic open bar and premium beverages

• Exclusive gourmet meals and snacks menu

• Exclusive area for meals with panoramic view
Cardiovascular exercise

• Yoga

• Pilates

• Zumba

• Aquarobics

• Pool contests

• Mega Jenga
Fitness center on-site
General†

Casino

The full gaming Red Casino at Grand Oasis Cancun is open 24/7 and is Cancun’s only casino within a resort!

- Multiplayer game machines

- Bingo machines

- Themed slot machines

- Roulette table

- Blackjack tables

- Texas Hold'Em Poker tables

- Baccarat tables

- Caribbean Poker tables

- Sportsbook betting

- Horse racing

- Greyhound racing

Red Casino operates independently of the resort and is not part of the all-inclusive program. Food and beverages in the casino incur an additional fee.

SPORTS

• Beach volleyball

• Beach soccer

• Pool slackline

• Archery

• Pool volleyball

• Tennis

• Gym
Nightclubs
Pool
Quarter-mile swimming pool winding through tropical gardens with two swim-up bars An array of pools located within the beach clubs.
Spa†

Sensoria Health & Spa (adults only, $)

This well-appointed spa offers a full collection of exclusive treatments that incorporate ancient and modern techniques with all-natural products.

• Massages

• Body wraps and scrubs

• Facials

• Sauna and jacuzzi

• Beauty salon: Hair, makeup, lashes, waxing, manicures, pedicures

• Temazcal: purification ritual in a traditional Mayan sweat lodge

• Bridal services

Kin Ha Beach Club & Spa (adults only, $)

• Massages and body treatments by the sea

• Cabana beds with butler service

• Temazcal: Purification ritual in a traditional Mayan sweat lodge

Additional cost applies to spa services. Spa menu subject to change without prior notice.
Sports court onsite
The resort has a multi-sport court for tennis, basketball and soccer.

Five Most Recent Trip Advisor Reviews

† Fees may apply

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